DoDFireUniforms.com Return and Exchange Policy

Your item must be in original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your original purchase.

DoDFireUniforms.com does not refund the original shipping and handling that you paid on the order if applicable.

We are not responsible for any additional shipping charges for exchanged items.

Merchandise that has been worn, used, or altered in any way will not be accepted for return or exchange.

If an item is returned due to a claimed manufacturing defect and it is determined upon inspection that the item is in good condition or the issue was caused by wear, washing, or other customer-related causes, the customer will be responsible for the cost of the replacement item and any applicable shipping charges.

How To Return An Item:

1. Please fill out the contact for below with your order # to request a refund.
2. Mail your returned item to:

DoDFireUniforms.com

*Please allow up to 7 days for a credit or debit card refund to show up on your card statement.

Order Cancellation Policy:

Please submit any cancellation in the contact form below.

Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. If the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

Reimbursement will be made after all the goods have been returned to our warehouse.